Schedule: Monday to Friday

Work Location: On-site 

About SMOC:

At SMOC, we’re committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and our team. For over 30 years, we’ve proudly served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning.

Position Summary:

We are seeking a dedicated and detail-oriented Surgery Scheduler to join our practice. In this role, you will work closely with patients, physicians, clinical staff, and surgical facilities to coordinate surgeries and ensure all necessary arrangements are completed accurately and on time.

The ideal candidate is organized, compassionate, and capable of managing multiple priorities in a fast-paced environment. This position requires strong communication skills and close attention to scheduling details, insurance requirements, and preoperative preparations. If you’re passionate about helping patients and enjoy being part of a collaborative healthcare team, we encourage you to apply.

What You’ll Be Doing:

• Schedule surgeries and procedures according to physician orders, facility availability, and patient needs.

• Coordinate surgery dates, operating room schedules, and schedule changes with physicians and surgical facilities.

• Prepare and submit accurate surgery posting sheets and required documentation.

• Communicate surgery dates, locations, preoperative requirements, and physician-approved instructions to patients.

• Coordinate preoperative appointments, medical clearances, testing, and postoperative visits.

• Verify insurance coverage and coordinate prior authorizations with insurance providers and the authorization team.

• Track outstanding clearances, authorizations, and documentation to ensure requirements are completed before surgery.

• Coordinate special equipment, implants, and vendor representatives as directed by the physician.

• Work with the billing team to coordinate surgical estimates and communicate payment arrangements to patients.

• Manage surgery cancellations and rescheduling, keeping patients and all involved teams informed.

• Handle incoming calls, voicemails, emails, and patient correspondence in a timely and professional manner.

• Maintain accurate scheduling records and document patient communications in the EMR.

• Follow practice policies, facility requirements, and HIPAA guidelines.

• Perform other job-related duties as assigned.

What We’re Looking For:

• Previous experience in surgery scheduling or a medical office setting preferred.

• Bonus: Experience in an orthopedic practice.

• Familiarity with insurance verification, referrals, and prior authorization processes preferred.

• Strong communication, organizational, and multitasking skills.

• Excellent attention to detail and the ability to manage deadlines and schedule changes.

• Ability to remain professional and calm in confidential or high-pressure situations.

• A compassionate, patient-focused approach and the ability to work effectively with a team.

• Proficiency in Microsoft Office (Outlook, Word, Excel).

• Bonus: Experience with EMR systems, including AthenaHealth or Epic.

What We Offer:

• Competitive pay

• Health, dental, and life insurance

• 401(k) with employer matching

• Flexible spending account (FSA)

• Employee assistance program

• Paid time off, including your birthday off

• Opportunities for career growth and professional development

Equal Opportunity Employer:

SMOC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to maintaining a workplace that is free from discrimination and harassment.

Ready to make a difference in orthopedic care while growing your career? Apply today and join the SMOC team.

At SMOC, we focus on genuinely caring for our patients as well as our team. We are passionate, driven and focused on helping our patients return to the highest possible level of functioning. SMOC has been providing quality orthopedic services to southeastern Virginia for more than 30 years. We have 3 locations in the Hampton Roads Area now!

We are currently looking for a Radiology Technologist responsible assist our team in performing x-rays, preparing patients and explain procedures, for our Chesapeake, Harbour View and Suffolk locations.

What you’ll be doing

· Prepare patients for examination, escort them to the treatment room and be present during examination/treatment to assist the physician in treatment procedures.

· Duties include taking routine x-rays, maintaining x-ray films, assisting doctors with various tasks including assisting in ESIs, casting, and suture removal.

· Mentor students 

· Use radiation safety measures and protection devices to ensure safety of patients and team members.

· You’ll be detailed and timely when it comes to communication with payers and clinical partners in order to facilitate compliance with payer contractual requirements.

· You will ensure documentation of appropriate information in the patient’s record.

· You’re always giving 100% - learning and taking on more responsibilities and not afraid to jump in to help when you can.

What we’re looking for

· Must be ARRT registered and have Virginia State X-Ray License.

· Insurance knowledge 

· An exceptional communicator.

· Ability to handle stressful and/or confidential situations with ease, and professionalism.

· A rock-solid understanding of Microsoft programs (Outlook, Word, Excel etc.).

·Bonus points if you have EMR knowledge.

Perks of Working with Us

SMOC offers a wide range of benefits that include competitive pay, health, dental and life insurance, 401(k), PTO (including a paid day off on your birthday) and the opportunity for career growth.

SMOC is an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing our employees a work environment that is free of discrimination and harassment of any kind.

Job Type: Full-time

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Disability insurance

• Employee assistance program

• Free parking

• Health insurance

• Life insurance

• Paid sick time

• Paid time off

Medical Specialty:

• Radiology

Schedule:

• 8-9 hour shift

• Monday to Friday

Work Location: Chesapeake, Suffolk and North Suffolk

About SMOC: 
At SMOC, we’re committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and team members. For over 30 years, we've served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning.